A client based in Indonesia was sourcing glucose syrup ingredients from China to use in production. Local supply was unreliable and worse in quality than the overseas alternatives, so imports of glucose were necessary. With a required discharge temperature of 45ºc, glucose must be heated to allow for pumping on arrival. However, the plant in Indonesia was congested, with a shortage of space to stage containers during the heating process.
Hillebrand created a solution which incorporated full door-to-door delivery, including heating at an offsite location. We invested in a boiler and set up an efficient off-site heating station, meaning that our customer would receive cargo on site already heated and ready for direct discharge into their tanks. Risk management and liability during the heating process was included in our service offering.